Yacht Delivery / RELOCATION

Experience & Professionalism


Experience

Neptune Marine's experienced US Coast Guard licensed captains will responsibly and professionally deliver / relocate your vessel anywhere along the East Coast, the Gulf Coast, the Florida Keys and the Islands of the Bahamas.  Our captains average 20+ years of experience and are dedicated to the safety and security of your yacht delivery or relocation .  You can be confident that we will take every measure of care to ensure a safe and timely delivery.


Professionalism

We take the time and dedication to work directly and closely with you, to ensure that we understand your expectations and requirements, and that you understand our operating procedures.  We endeavor to make sure the arrangement is clear and straightforward, ensuring that every delivery is undertaken professionally.




Delivery Procedures

Pre-Delivery

Before we leave the dock, our crew thoroughly inspects your vessel, spending at least 24 hours checking all systems, including the decks, electronics, safety equipment, engine, hull, propellers, shafts, fluids and all mechanicals.  The captain prepares a Pre-Delivery Condition Report, which includes a detailed checklist, covering your boat from top to bottom, inside and out.  We also examine your vessel below the waterline, using our SCUBA equipment.  Any non-working systems or problem areas will be reported-on and must be rectified before setting-out.  All vulnerable areas below decks, such as woodwork, upholstery and glass, will be protectively covered, in order to avoid any inadvertent damage while at sea.

During Delivery

Neptune's captains always work toward establishing and maintaining a rate of progress to the destination, in order to complete the delivery within the budgeted timeframe.  Safety is always the first priority, for your boat and for our crew.  Weather can play a significant role in any delivery, and our captains are experienced operating in challenging seas.  But, none of our skippers will sacrifice safety in the interest of time.

At Delivery

Upon delivery, the captain provides a detailed At Delivery Condition Report on the vessel and its systems, so you'll have a complete assessment of your boat's condition upon delivery.  We understand how important your boat is to you, and we take great care in delivering your vessel safely and professionally.

Client Care

Central Office Support

At any point in the delivery process, from pre-delivery to final delivery, you may contact us at our home office with any questions or concerns.  We want your experience with Neptune Marine Group's professional captains and crew to be a very positive experience.  We strive to exceed your expectations at every step of the delivery process, including pre-delivery, during delivery and at delivery..